Privileges Program

Pie-IX Chrysler Privilege Program Guidelines

General

1. Pie-IX Chrysler, hereinafter "Dealer", has the right to terminate the Privilege Program at any time.
2. Dealer may change the Privilege Program rules, regulations, benefits, conditions of participation, or point levels for awards, in whole or in part, at any time without notice, even though changes may affect the value of the points already accumulated. Dealer may withdraw, limit, modify or cancel any award, increase the points required for any award, modify or regulate the transferability of awards or benefits.
3. Privilege Program points have no expiration date. However, consistent with the general rules and regulations of the Privilege Program, Dealer reserves the right to change the Privilege Program at any time without notice, including imposition of expiration limits. If no points from any source are posted to a Privilege Program member's account for 18 consecutive months, other than bonus points offered for birthday, the account is subject to termination, including forfeiture of all accrued points.
4. Dealer reserves the right to make Privilege Program and promotional offers available to members based on service activity, program participation, or information supplied by the member.
5. All points and subsequent awards must be earned and used according to the rules and guidelines in this Member's Guide.
6. Abuse of the Privilege Program (including failure to follow program policies and procedures, the sale or barter of awards and any misrepresentation of fact relating thereto or other improper conduct, as determined by Dealer in its' sole judgment, any untoward or harassing behaviour with reference to any Dealer employee or any refusal to honour Dealer employees' instructions) may result in cancellation of the member's account and future disqualification from program participation, forfeiture of all points accrued. Dealer reserves the right to take appropriate legal action, as it deems necessary, and to recover damages, attorneys' fees and court costs.
7. Dealer reserves the right to interpret and apply the policies and procedures communicated in this Member's Guide. All determinations by Dealer shall be final and conclusive in each case. This Member's Guide supersedes all previously issued Members Guides.
8. Please allow 24 to 48 hours for all points credited to your Privilege Program account.
9. From time to time, the data you have furnished to Dealer and program administrator, IQ 7/24 Inc., may be used to bring you relevant and valuable offers from Privilege Program partners. If you do not wish us to use it for this purpose, please contact the Privilege Program Client Service Center.
10. Except as otherwise explained below, points are transferable to another Privilege Program member when a transfer of ownership occurs. However accrued points do not constitute property of the member and are not transferable by the member (i) upon death, (ii) as part of a domestic relations matter, or (iii) otherwise.

Program Enrolment

11. The Privilege Program is open to any licensed driver with a mailing address within Canada. All members must complete a Privilege Program enrolment form. Failure to complete form in its entirety will negate membership status.
12. Corporations or other legal entities cannot be enrolled as members.
13. Only one person may be enrolled per Privilege Program account. An individual may have only one account and that must be in his/her real (legal) name.
14. Membership is non-transferable.
15. Retroactive credit will not be given for services performed prior to enrolment.
16. Dealer employees are not eligible to the Program.

Earning Privilege Program Points

17. Privilege Points are accrued at a rate of 10 points for each dollar spent (before taxes) in parts and service work, on purchase of accessories and for work at the ProColor body shop and on any repair performed and paid by member at the participating Dealer. If a member's vehicle has over 3 years or 60,000 km, then points are accrued at a rate of 20 points for each dollar spent and if a member's vehicle has over 5 years or 100,000 km, then points are accrued at a rate of 30 points for each dollar spent.
18. Additional Bonus points may also be obtained from time to time upon purchase of specific products or services, with promotional offers, for referrals or as part of special offers or activities. Some Privilege Program details are published in the brochure available at the dealership and in the Frequently Asked Questions Section in Dealer website.
19. No points will be obtained for the purchase of a new or pre-owned vehicle or for service work done under warranty.
20. A 20,000-point Bonus will be granted for the referral of a client who purchases a new or pre-owned vehicle. To obtain the Bonus, the member must first notify Dealer's sales department. Only one referral Bonus will be paid per referred client.
21. A 15,000-point Bonus will be granted for a body shop repair paid by an insurer.
22. While the Dealer will make every attempt to provide accurate point credit, it is the member's responsibility to retain necessary documents, such as service and parts receipts, to be provided for any un-issued credits.
23. Members are responsible for presenting membership card to Dealer cashier for receipt of points.

Redeeming Privilege Program Rewards

24. All Privilege Program points must be redeemed for cash rebates towards the purchase of a new of pre-owned vehicle up to a rebate of $1,000 (tax included) or for parts and service work as listed in the rewards grid presented at the dealership. Member must show membership card at the time of purchase.
25. Each point has a value of $ 0,005. For example, 10,000 points are worth $50 at the Dealer. Point value may vary according to the Reward levels. Points have no cash value.
26. Members are responsible for paying all applicable taxes for the received reward, if any.